Shipping policy

Shipping Costs to Canada (Based on Postal Carrier & Weight)

Shipping Options                                                                     Price

2-4 Day Shipping (Canada Post Expedited Parcel)                   Based on total order weight
2-8 Day Shipping (Canada Post Priority)                                  Based on total order weight

Shipping Costs to United States (Based on Postal Carrier & Weight)

Shipping Options                                                                       Price

4-8 Day Shipping (Standard International)                                Based on total order weight

Shipping Costs to World Wide (Based on Postal Carrier & Weight)

Shipping Options                                                                       Price

6-10 Day Shipping (Canada Post International Parcel Air)         Based on total order weight

Order Processing

- We process orders within 1-2 business days, excluding weekends and holidays.

- Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

- If you need any assistance with your order, please contact us immediately at info@biocleen.ca. We will not be able to make changes to your order after it has shipped.

- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.


NOTE: We are not responsible for shipping carrier delays.